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Incidents and Accidents during your shift

For the well-being of yourself and others, ride carefully to avoid an accident. In the event of an accident during working hours, you have insurance through Just Eat Takeaway.com. Please be advised that your driving to and from work is not considered part of working time.

Important

If you or others are hurt in an accident, please call the emergency line 112 and provide as much information as possible. Once it is safe to do so, contact Live Operation and your Courier Coordinator.

If it’s a material damage with a company vehicle make sure to get the accident reported by the police.

Please keep in mind!

  • Personal damage means you or another individual are injured.
  • Material damage means there is damage to an object/item, like an e-bike or a car.

Please follow up with creating a contact form via your Scoober app to report the accident.

Updated on May 24, 2024

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