Tips can be given by customers in two ways: digitally, through our platform, or in cash directly from the customers.
The customer may tip in cash.
You will receive your tips as a part of your payslip, and any required local taxes will be deducted. It is your own responsibility to meet any tax obligations with respect to cash tips.
Tips will be processed through our internal payroll. You will receive the total tip amount with your salary once a month.
The customer will have an option to tip 5%, 10% or 15% of the order subtotal. They simply choose the percentage they would like to tip.
You can see your tips in the Scoober app under “profile”. If you go under “Job history”, you will also be able to see your tips for the months you have worked.
Tips are paid out to the individual Courier who receives the tip, they are not shared.